Good to know
Frequently Asked Questions
The questions parents ask first, and the questions worth asking any nursery you visit.
What are your staff ratios?
- Under 2 years 1 adult to every 3 children
- 2 to 3 years 1 adult to every 5 children
- 3 to 5 years 1 adult to every 8 children
What are your session times?
Full day 8:00am to 6:00pm. Morning session 8:00am to 1:00pm. Afternoon session 1:00pm to 6:00pm. An early start at 7:30am can be arranged on request.
Is there a settling in period?
Yes. Two hours, free of charge, within the week before your child’s start date, so the first proper morning is not the first time they have been here.
Will my child have a Key Worker?
Yes. Your child is appointed a Key Worker who keeps a record of their progress and is available to talk through it with you at any time.
What meals do you provide?
Breakfast, lunch and tea, plus morning and afternoon snacks, all home cooked here by our chef, using seasonal ingredients.
How is my child's development tracked?
We follow the Early Years Foundation Stage curriculum with activities planned around each child. Progress is recorded on Footsteps, which you can see any time through the Parenta app.
Do you accept funding, Tax Free Childcare and vouchers?
Yes to all three, including stretched funding across 51 weeks of the year. Our fees and funding guide explains what you may be entitled to, and the manager can talk it through with you.
How will my child be kept safe while they are with you?
The building and garden are secure, entry is through our own electric gates, and we will not release your child to anyone whose identity we have not agreed with you in advance.
Do I need an appointment to look around?
Yes please, so someone can give you their full attention. Call 01753 645500 or book a tour below and we will call you back the same working day.
Come home to Millwood
Discover whether Millwood House could become your child's home away from home.
Come and meet us. Walk through our home, explore the garden, and meet the people who could become such an important part of your child’s early years.
Family owned since 1991. Still proudly independent.
Limited places available for all ages
Book a Tour
A few details about you and your child, and our enrolment team will take it from there.
It takes a couple of minutes, and it goes straight to our enrolment team.
No obligation. We reply the same working day.